Purchase Procedure & Shipping Process
1. We respond to all inquiries within 24 hours with gratitude and 100% attention.
2. We answer your questions, provide professional guidance, select the best puppies of the litter and assure they are healthy and up to our expectations which are not less than yours.
3. Payment is required prior to shipping. Give yourself at least 1 business days before the expected arrival day to make sure we receive your payment in time to process all required documents and health checks.
4. We book the flights from a Monday to Sunday. Let us know which day is more convenient for you. Once the flight arrangements are made you will be informed and there on wards, you will be able to track your puppy through the shipping agent’s website.
5. We ship puppies as soon as they are allowed to travel depending on the destination country’s regulation. Normally, it is between Ten to seventeen weeks of age. If necessary, we will hold your puppy longer at no cost to you.
6. We sell registered puppies only. All our puppies are registered and come with pedigree/registration paper. In case you wish to
transfer it to your local kennel club, Give us the name and address you want on the papers.
7. We make sure you are 100% satisfied with your puppy. Therefore, your puppy is thoroughly checked by our licensed veterinarian a day or two before departure – we separate the puppies from their mothers and litter mates as late as possible to prevent separation anxiety and socialization problems. In addition, the official veterinarian at the airport also checks your puppy to ensure that he/she is healthy and fit for the journey. All your puppies documents are attached to crate and sent along with your puppy.
8. Please be waiting for your puppy at the airport at the given time. Usually the puppy is available 2 hours after the flight’s arrival time, and a valid ID such as passport or driver’s license is needed to verify the identity of the receiver. We can equally arrange for home delivery if need be (Usually cost between $30-50 USD) We really appreciate knowing that the pup has arrived safely and at home with you, so please email as soon as you get the chance. Don’t forget to take your puppy to your veterinarian for the regular arrival-health-check-up within 48 hours of arrival.
9. We suggest giving your puppy bottled water and gradually mixing it with tap water, until the puppy gets used to your water. It is also recommended to feed him/her with the same brand that he/she has previously been fed with (A nutritional starter package is set with each puppy which may last for approx. 2 weeks)
10. A follow-up call is placed 24 hours after you have taken possession of your new puppy to ensure everything is perfect, to answer any questions you have, and to measure your satisfaction.
11. We will stay in touch with you with newsletters for valuable information and tips. We value our relationship with you.
12. The original documents – pedigree, vaccination booklet and guarantee – will be mailed to you within six to eight weeks after your puppy’s arrival.
13. We gladly welcome lovely pictures and information on your puppy’s development.
14. We look forward to your referrals, and reward you for them.
SHIPPING Information
Is it really safe for the puppy?
I receive many inquiries on the process of shipping a puppy--individuals often wonder if it is safe and how it works.
Won't he/she be scared? How long does it take?
Won't it be difficult for the puppy having to be all alone in a crate for so long?
This is how We explain the shipping process to individuals to help them feel more at ease with the process of getting a puppy:
Shipping a Puppy Is Very safe: See Below Details
Shipping a puppy by itself to a new location always sounds cruel and embarrassing, but actually We think it is harder for us than the puppy(s). With my many years of shipping experience,We know for a fact that all of the pups are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the puppy(s) for fear of lawsuit and customer dissatisfaction.We tape puppy(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the puppy(s) and the puppies are offered feed along the ride.
The average flight is approximately 2 to 7 hours. We always ask about any delays or layovers and know the exact times and departures of the flights, so We know where the pup is and am able to give you the information as well.
The pup will arrive the same day as it is sent--usually a few hours.We have a big fluffy bed of shredded newspapers in the crate for the puppy(s) to nestle in and usually a pig's ear chew (they love them), and a toy or sock with my scent on it--to help the pup feel secure.
What about shipping in the winter –is it not too cold?
If you decide on a puppy,We will guarantee . We have many years of experience that he/she will arrive safe and sound. Puppies can be shipped safely between 20 and 85 degrees--AA rules. All puppies ride in the belly of the plane where the temperature is kept at a comfortable 70 degrees--same as for the passengers--and they are the last on and first off the plane. Shipping during this time of year is completely safe and there is no problem so we need not to be afraid about that. Just like a person getting on a flight to go meet their relatives and/or friends for the holidays, shipping a puppy is very similar-and probably even a little easier. The only thing different about this time of year is that the airlines can be strict on the minimum temperature at each location (which is really good for the puppy(s) even though the plane is always kept at 70 degrees.Webelieve it is mainly for their liability and protection. Likewise, in the summertime--they will not ship if temperatures are too hot along the way. If this is the case, we will just wait for the next best day to ship or ship earlier or later in the day to combat the hot/cold part of the day.
NOTE.. Most shippers specialized in shipping pets will use a temperature regulation crate called an electronic crate.
These type of crates are used anytime since they can regulate the temperature to the one best for the puppy(s) travel
What is involved in the shipping process?
Since We 30 minutes from my nearest airport and do not charge extra for delivery like most breeders,We try to make each trip count as much as possible by taking multiple puppies at a time while striving to accommodate to your specified times. Therefore it helps me greatly if you can specify multiple times/days you (or any other person with ID) would be available to pick up the puppy. So if you are interested in having one of the pup after all amounts have been received,We able to book the pup. We will need to know the day(s) and time(s) you are able to pick up the puppy(s) your nearest airport, and your home address and phone number.
Usually, we can only book a flight a day in advance so they are aware of the temperatures for shipping. After we have booked the pup, we shall call and/or email you with the flight number times, and location where the puppy(s) is to be picked up. All you need to do is pick up the pup at your airport--taking a couple forms of identification, like a driver's license or insurance card and the airway bill number that We give you. we ask individuals to contact us as soon as possible after they receive their puppy as I'm very anxious to hear about the puppy--if everything went ok --what you think--and any other questions you might have.
NB : Make sure to call us the moment you pick up your new puppy so we know all is well and your puppy made it successfully to the right arms! From the airport take your puppy straight home. Feed it right away. Let it relax. Then let your new baby adjust slowly
1. We respond to all inquiries within 24 hours with gratitude and 100% attention.
2. We answer your questions, provide professional guidance, select the best puppies of the litter and assure they are healthy and up to our expectations which are not less than yours.
3. Payment is required prior to shipping. Give yourself at least 1 business days before the expected arrival day to make sure we receive your payment in time to process all required documents and health checks.
4. We book the flights from a Monday to Sunday. Let us know which day is more convenient for you. Once the flight arrangements are made you will be informed and there on wards, you will be able to track your puppy through the shipping agent’s website.
5. We ship puppies as soon as they are allowed to travel depending on the destination country’s regulation. Normally, it is between Ten to seventeen weeks of age. If necessary, we will hold your puppy longer at no cost to you.
6. We sell registered puppies only. All our puppies are registered and come with pedigree/registration paper. In case you wish to
transfer it to your local kennel club, Give us the name and address you want on the papers.
7. We make sure you are 100% satisfied with your puppy. Therefore, your puppy is thoroughly checked by our licensed veterinarian a day or two before departure – we separate the puppies from their mothers and litter mates as late as possible to prevent separation anxiety and socialization problems. In addition, the official veterinarian at the airport also checks your puppy to ensure that he/she is healthy and fit for the journey. All your puppies documents are attached to crate and sent along with your puppy.
8. Please be waiting for your puppy at the airport at the given time. Usually the puppy is available 2 hours after the flight’s arrival time, and a valid ID such as passport or driver’s license is needed to verify the identity of the receiver. We can equally arrange for home delivery if need be (Usually cost between $30-50 USD) We really appreciate knowing that the pup has arrived safely and at home with you, so please email as soon as you get the chance. Don’t forget to take your puppy to your veterinarian for the regular arrival-health-check-up within 48 hours of arrival.
9. We suggest giving your puppy bottled water and gradually mixing it with tap water, until the puppy gets used to your water. It is also recommended to feed him/her with the same brand that he/she has previously been fed with (A nutritional starter package is set with each puppy which may last for approx. 2 weeks)
10. A follow-up call is placed 24 hours after you have taken possession of your new puppy to ensure everything is perfect, to answer any questions you have, and to measure your satisfaction.
11. We will stay in touch with you with newsletters for valuable information and tips. We value our relationship with you.
12. The original documents – pedigree, vaccination booklet and guarantee – will be mailed to you within six to eight weeks after your puppy’s arrival.
13. We gladly welcome lovely pictures and information on your puppy’s development.
14. We look forward to your referrals, and reward you for them.
SHIPPING Information
Is it really safe for the puppy?
I receive many inquiries on the process of shipping a puppy--individuals often wonder if it is safe and how it works.
Won't he/she be scared? How long does it take?
Won't it be difficult for the puppy having to be all alone in a crate for so long?
This is how We explain the shipping process to individuals to help them feel more at ease with the process of getting a puppy:
Shipping a Puppy Is Very safe: See Below Details
Shipping a puppy by itself to a new location always sounds cruel and embarrassing, but actually We think it is harder for us than the puppy(s). With my many years of shipping experience,We know for a fact that all of the pups are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the puppy(s) for fear of lawsuit and customer dissatisfaction.We tape puppy(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the puppy(s) and the puppies are offered feed along the ride.
The average flight is approximately 2 to 7 hours. We always ask about any delays or layovers and know the exact times and departures of the flights, so We know where the pup is and am able to give you the information as well.
The pup will arrive the same day as it is sent--usually a few hours.We have a big fluffy bed of shredded newspapers in the crate for the puppy(s) to nestle in and usually a pig's ear chew (they love them), and a toy or sock with my scent on it--to help the pup feel secure.
What about shipping in the winter –is it not too cold?
If you decide on a puppy,We will guarantee . We have many years of experience that he/she will arrive safe and sound. Puppies can be shipped safely between 20 and 85 degrees--AA rules. All puppies ride in the belly of the plane where the temperature is kept at a comfortable 70 degrees--same as for the passengers--and they are the last on and first off the plane. Shipping during this time of year is completely safe and there is no problem so we need not to be afraid about that. Just like a person getting on a flight to go meet their relatives and/or friends for the holidays, shipping a puppy is very similar-and probably even a little easier. The only thing different about this time of year is that the airlines can be strict on the minimum temperature at each location (which is really good for the puppy(s) even though the plane is always kept at 70 degrees.Webelieve it is mainly for their liability and protection. Likewise, in the summertime--they will not ship if temperatures are too hot along the way. If this is the case, we will just wait for the next best day to ship or ship earlier or later in the day to combat the hot/cold part of the day.
NOTE.. Most shippers specialized in shipping pets will use a temperature regulation crate called an electronic crate.
These type of crates are used anytime since they can regulate the temperature to the one best for the puppy(s) travel
What is involved in the shipping process?
Since We 30 minutes from my nearest airport and do not charge extra for delivery like most breeders,We try to make each trip count as much as possible by taking multiple puppies at a time while striving to accommodate to your specified times. Therefore it helps me greatly if you can specify multiple times/days you (or any other person with ID) would be available to pick up the puppy. So if you are interested in having one of the pup after all amounts have been received,We able to book the pup. We will need to know the day(s) and time(s) you are able to pick up the puppy(s) your nearest airport, and your home address and phone number.
Usually, we can only book a flight a day in advance so they are aware of the temperatures for shipping. After we have booked the pup, we shall call and/or email you with the flight number times, and location where the puppy(s) is to be picked up. All you need to do is pick up the pup at your airport--taking a couple forms of identification, like a driver's license or insurance card and the airway bill number that We give you. we ask individuals to contact us as soon as possible after they receive their puppy as I'm very anxious to hear about the puppy--if everything went ok --what you think--and any other questions you might have.
NB : Make sure to call us the moment you pick up your new puppy so we know all is well and your puppy made it successfully to the right arms! From the airport take your puppy straight home. Feed it right away. Let it relax. Then let your new baby adjust slowly